FREQUENTLY ASKED QUESTIONS

QUESTION #1 WHAT MAKES YOUR SALON UNIQUE?

1. Quality of services: The Enchanted Mirror Style Studio provides high-quality services, with a focus on customer satisfaction and attention to detail.
2. Staff qualifications and experience: We are a business with a team of highly qualified and experienced stylists will be able to offer a wider range of services and provide a more personalized experience for clients.
3. Use of high-quality products: We use only the best products and keep up with the latest trends and techniques in the industry will be able to offer a superior service to clients.
4. Personalized and customized approach: The Enchanted Mirror Style Studio takes the time to understand our clients’ individual needs and preferences, and tailors our services accordingly.
5. A welcoming and comfortable environment: We promote a very comfortable and welcoming atmosphere to help our clients feel relaxed and at ease.
6. Pricing and promotions: You’ll find our pricing quite competitive with regular promotions and discounts.
7. Cleanliness and hygiene: The Enchanted Mirror Style Studio maintains a high standard of cleanliness and hygiene.

QUESTION #2 HOW LONG HAVE YOU BEEN IN BUSINESS?

We opened our shop in 20__ and have run a successful business ever since.

QUESTION #3 ARE ALL OF YOUR EMPLOYEES LICENSED?

Yes, all of our stylists are required to pass state examinations. We also endorse continuing education at all levels of the trade.

QUESTION #4 WHAT SAFETY AND SECURITY MEASURES DO YOU HAVE IN PLACE?

Our shop is clean and safe in terms of COVID-19 protocols. We regularly disinfect surfaces. Our restrooms are always clean and well-maintained.

QUESTION #5 WHAT HAPPENS IF I AM DISSATISFIED WITH YOUR WORK?

If a client is not satisfied with the service received, we will do our best to rectify the situation. If the issue cannot be resolved, a refund may be issued at the discretion of management. Refunds will only be given for services that have been paid for in full and will be issued in the same form as the original payment.

QUESTION #6 DO YOU WORK ON PUBLIC AND BANK HOLIDAYS?

We are closed on most holidays including Christmas and New Years.

QUESTION #8 DO YOU TAKE WALK-INS?

We welcome walk-ins, but we recommend making an appointment to ensure that we have a STYLIST available for you.